Privacy Policy

1. Who We Are

Alamitos Beach Tile Contractor ("we," "us," or "our") operates the website located at https://alamitosbeachtilecontractor.com. Our business address is 300 Oceangate, Long Beach, CA 90802. You can reach us at (626) 602-3062 or [email protected].

2. Information We Collect

We collect information you provide directly through our contact form. This includes your name, phone number, email address, city, and the message or project description you submit. We do not collect payment information, social security numbers, or government identification. We do not use tracking cookies for advertising purposes on this site.

When you visit our website, our hosting provider's server logs may record your IP address, browser type, referring URL, and pages visited. This information is used solely for technical administration and security purposes.

3. How We Use Your Information

Information submitted through our contact form is used only to respond to your inquiry, schedule an estimate, and communicate about your tile project. We do not sell, rent, or share your personal information with third parties for marketing purposes. We may forward your inquiry internally via messaging platforms (such as Telegram) to ensure timely response from our crew — this forwarding is limited to the information you submitted and is not shared beyond our team.

4. Legal Basis for Processing

We process your information based on your consent, which you give by voluntarily submitting the contact form. You may withdraw this consent at any time by contacting us at the email or phone number above. Withdrawal of consent does not affect the lawfulness of any processing carried out before withdrawal.

5. Data Retention

We retain contact form submissions for up to 24 months from the date of submission, or until the project is complete and any follow-up period has ended, whichever is later. After that period, submissions are deleted from our systems. Server log data is retained for up to 90 days for security purposes.

6. Your Rights Under California Law (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. You have the right to know what personal information we have collected about you, the right to request deletion of that information, and the right not to be discriminated against for exercising these rights. To make a request under the CCPA, contact us at [email protected] or call (626) 602-3062. We will respond within 45 days of receiving a verifiable consumer request.

7. Data Security

We take reasonable measures to protect the information you submit, including transmitting form data over HTTPS. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of information in transit or storage.

8. Third-Party Services

This website loads fonts from Google Fonts (fonts.googleapis.com) and icons from Font Awesome via Cloudflare CDN. These services may log your IP address when your browser requests their resources. We use Google Maps to display our location — Google's privacy policy governs data collected through that embed. We do not use Google Analytics, Facebook Pixel, or other behavioral tracking tools on this site.

9. Children's Privacy

This website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted information through our form, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

11. Contact Us About Privacy

For any questions about this privacy policy or to exercise your rights, contact us at:

Alamitos Beach Tile Contractor
300 Oceangate, Long Beach, CA 90802
(626) 602-3062
[email protected]